Visual Software Support

Attached is the presentation materials for the SIF training session given in Melbourne at the DEECD on June 25, 2010. This presentation is in PDF format.

The topics covered are:

• Events, Requests, and Responses
• Push and Pull Modes
• Error Handling
• Extended Elements
• Providers and Subscribers
• Zones
• Automated Zone Splitting

The Systems Interoperability Framework Association has published a summary of the Scalability case study Visual Software prepared for the Australian Department of Education in August, 2009. To see it, click here.

This site contains current documentation for Visual Software products in HTML format.  We keep our documentation here instead of printing it in paper manuals for two reasons:

• This allows us to make changes to the documentation more quickly and get those changes to you as soon as possible.
• We’ve caused enough trees to be cut down already – no sense in adding to that number.

This site also allows you to send you comments back to us or add your experiences to these documents.  At the bottom of each document is a place where, if you are a registered user, you can add comments to the document yourself. We’ve made this system so that you need to have an account name and password to view the documents. This allows you to have access from anywhere, but allows us to restrict access to only our customers and those involved in the Australian pilots. To create an account name, click the ‘Register’ link to the right and follow the instructions. We hope that you find this repository helpful.